In this article, we’ve asked privacy specialists and technology leaders across the world to answer this question and other common concerns that can arise from using this solution. One of the most common queries asked by system administrators and tech support professionals across the leading forums for technology specialists is, "is TeamViewer safe to use?" The data collected by Matomo is transferred via SSL connection to a Matomo instance hosted by ourselves, which is hosted in Germany.You may have previously heard about TeamViewer if you’ve ever needed to remotely access another device for the purposes of maintenance or general work activities. Your data will only be used to improve the use of the website. Without this data we could not provide the service. Due to the data processing, you therefore benefit from a website that is constantly improving. ![]() We benefit from this and can react to the collected statistics with improvements. For example, it helps us find out if the content is well received or how we can improve the structure of the website. Processing the data helps us find out what works on our site and what does not. Interactions with forms (but not their content)ĭata processing within Matomo is based on legitimate interest. URL of the previous page (if it allows it)Ĭountry, region, city (with low accuracy due to IP address) Pseudoanonymized location (based on the anonymized IP address (layout changes, new content, etc.).Īnonymized IP addresses by removing the last 2 bytes (i.e. Once the data is processed (number of visitors who see error pages or only one page, etc.), Matomo generates reports for website owners to act on. The data on visitor behavior is collected to find out any problems such as pages not found, search engine problems or unpopular pages. This website uses Matomo, an open source, self-hosted software to collect anonymous usage data for this website. Diese Produktempfehlung erfolgt unabhängig, ehrlich und aufrichtig. ![]() Dieser Umstand beeinflusst aber nicht die Hintergründe meiner Produktempfehlung. Durch einen Klick auf einen Affiliate-Link werde ich prozentual an Euren darauf folgenden Amazon-Einkäufen beteiligt. This product recommendation is independent, honest and sincere.īei allen genannten Links handelt es sich um Amazon-Affiliate-Links. However, this circumstance does not influence the background of my product recommendation. Now some fun for the admin…Īll the links in this text are Amazon Affiliate Links, and by clicking on an affiliate link I will earn a percentage of your subsequent Amazon purchases. The prerequisite for this is that the multi-user mode has been activated in the TeamViewer settings. The server ID can be displayed by clicking on the lamp symbol behind the user ID in the TeamViewer graphical user interface. The server ID enables a login independent of user sessions and brings the user to the login screen of the Windows server in TeamViewer. This differs from the user ID of the administrator user, which was displayed prominently before. The solution is to use the so-called server ID. ![]() Usually you don’t want this behavior, because you install the TeamViewer host as a service, so that you can access the server independently from the registered user. But only as long as his Windows login is active. If the administrator establishes an RDP connection to this computer at the same time or logs on locally to the computer, then his user session is active and he can operate the server via TeamViewer. The reason for this is probably Fast User Switching or a separate remote desktop session. If this administrator now tries to access this ID via TeamViewer, a connection is established, but only a black screen appears with the message “The screen cannot be tapped at the moment. ![]() A connection ID that only promises success if the calling user is actively logged in. However, this ID displayed in the Windows session is the user ID. If an administrator installs the TeamViewer host for unattended use on a server, then he probably clicks directly on the TeamViewer icon after the installation, opens the graphical user interface and notes the ID displayed there. The solution is to distinguish between the server ID and the user ID of the running TeamViewer.Ī TeamViewer service installed as a host can be accessed in two ways:Īnd this is exactly where the core of the problem lies. You might think the solution to this problem is in the TeamViewer settings. If you want to access your server with installed TeamViewer Host via TeamViewer with full access rights, you might know the following problem: The user only expects a black screen and the message “this screen cannot be captured at the moment. This is due to to fast user switching or a disconnected/minimized remote desktop session”.
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